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Club Reopening Guide (Post Lockdown)

Updated: Dec 6, 2020

Following the recent July Government update we are pleased to announce that Bodyscene Leisure Club with reopen it's doors on:


Saturday 25th July 2020


To ensure that safety and distancing are our priorities we will using a phased opening procedure for our gym, swimming pool, class studios and café. This approach will allow for the management of social distancing whilst maximising safety and minimising potential queuing to access the club.


Please ensure that social distancing and signage is observed during your visit and apply hand sanitiser on arrival.


Please DO NOT visit the club if you experience any of the known symptoms linked with Covid-19 (raised temperature, persistent cough, difficulty breathing, or Anosmia e.g. loss of taste or smell).


New Opening Hours

Monday – Thursday 06:00-22:00

Friday 06:00-21:00

Saturday-Sunday 07:00-21:00


What will open and when?


An online booking system will go Live this week to advance book activities to use the Gym and Swimming Pool. Bookings must be made prior to visiting via a link on our Website and Facebook Pages.


The UK Government requires that we support a track and trace initiative by collecting contact details from any guests visiting our Leisure Club. Any information you give will be held securely and will be used strictly for track and trace purposes. To enable track and trace you will be required to create your own log during the booking process.


Saturday 25th July 2020 – CLUB OPENS


The Gym and Swimming Pool will open


The 7 day advance booking for classes will resume. Booking online.


Will be be serving food and drink to take away with the outside seating area remaining open, weather permitting.


Saturday 1st August

Group Exercise Classes will resume.


End of August


Male changing rooms will re-open. We are currently in the process of a full refurbishment of the men's showers. Due to the the period of lockdown, followed by high contractor demand and the time required to manufacture the cubicles, completion of this area has been delayed. We estimate a late-August completion (UPDATE - Now completed).


Are we adjusting our opening hours to cater for demand?


Yes. We have taken the decision to open from 06:00 Monday-Friday and 07:00 weekends.


The Gym, Energy Centre and Mind & Body Rooms will be accessible.


On a trial basis – we will be reviewing the popularity of these extended hours and make adjustments where necessary.


Monday – Friday our swimming pool will be bookable from 06:00.


What will happen with memberships?


We will be unfreezing all memberships currently on hold beginning 1st August 2020.

We will not be asking for any payments in July due to Bodyscene closing for lockdown before the end of March.


We understand from feedback that certain people remain tentative about returning due to Covid-19 and/or the restrictions made by the Government that are in place.


We have chosen to offer a PAYG option as an alternative to restarting your membership DURING AUGUST ONLY due to the phased opening of our club with not all areas being accessible to begin with.


£5.00 per visit PAYG option, paid contactless on arrival (reduced from £9.99 previously). If you would like to use this option, your membership must be Live with a set September restart date.

If you would like to request an August freeze of your membership before DD payments resume or have a cancellation request, please inform us via email:

leisure@hellabyhallhotel.co.uk


What will entry to the club be like?


The card swipe turnstile will be out of action to reduce surface contact. Please download and regster your attendance on the NHS App (optional), sanitise your hands, hold your card under the hand scanner on arrival, along with displaying your booking confirmation on your phone and a member of our team will register your attendance and open the gate.


Entry to the club will be limited to 1 pre-booked hour per day. To be reviewed based on demand.


Do I need to wear a face mask in the club?


During exercise = NO.

All other times = YES


Whilst in reception, entering and exiting the club we will require you to wear a face mask. This is promote safety for our staff and other members.


The Government are moving towards making masks mandatory in all public places. We have chosen to be pro-active rather than re-active to these ongoing policy changes.


Do I have to pre-book to use the facilities?


Yes. We require advanced bookings in line with the Government guidelines and for our team to manage capacity, social distancing and to support track and trace.

We are in the process of building an Online Booking Page, optimised for mobile phones and desktop PC’s. Please check our website and social media pages for updates.


UPDATE:

OUR BOOKING SYSTEM IS NOW LIVE

https://bodyscene.simplybook.it/v2/


Please cancel any pre-booked sessions at the earliest convenience should you be unable to attend. This will free up a space which can be taken by another person. We reserve the option to freeze bookings for 24 hours for members who regularly no-show pre-booked activities.

Whilst we are encouraging pre-booking online, for those members without internet access we are able to offer in club and telephone bookings. This option may require a period of waiting whilst a member of our staff becomes available.


If I have previously cancelled my membership can I re-join?


The period of lockdown proved an unprecedented and uncertain time for everyone. Memberships were cancelled for a variety of reasons. We understand from feedback that with social distancing in place and the ‘R’ rate falling, some people now wish to return. Exercise is recommended to boost ones immune system and should you wish to return, we are welcoming you back.

To arrange an appointment to re-join in advance please email sales@bodyscene.co.uk


If you are wanting to join Bodyscene for the first time please also enquire via email.


Can I pay with Cash in the club?


No. We will only be accepting contactless payments.


Can I use public toilets?


Yes. A newly installed toilet has been fitted inside the entrance area, along with access to a second toilet on the first floor in the Mind & Body Room. For users of the changing rooms, the toilets will also be open.


Will the Swimming Pool be open?


Yes. The pool will be open from 25th July. A maximum capacity of 10 swimmers at one time permitted.


Please aim to swim rather than bathe. Swim up and down to assist distancing.

We recommend the wearing of flip flops on poolside to reduce contact with the floor. We have removed the use of our floats, woggles and water weights for hygiene purposes. Bringing ones own float is permitted.


Can I hire a Towel or Locker Token?


No. We have removed the towel hire option at this time along with Locker Tokens as we are not handling cash/coins.


Will the Sauna, Steam Room and Spa Pool be open?


As per the Government guidelines the Sauna and Steam Rooms will remain closed at first.

UPDATE 01.10.20 – The sauna and steam rooms are now open with a maximum capacity of 3 at once.


The Spa Pool will also be open with a maximum capacity of 3. Families from the same household do not have a maximum capacity to observe and can sit together without the need to follow social distancing rules with each other.


Will the Changing Rooms be open for all members?


The changing rooms will be prioritised for all members who have pre-booked a swim*.


However male members can still use the changing rooms to store valuables. As the Government have suggested, if you are able to shower at home, please do so.


For users of the Gym or Exercise classes, please shower before and after visiting the club.


Choosing this option shows consideration to pool users. We understand that at times showers are necessary i.e. after an exercise class, before heading to work.

To reduce time spent in changing areas, please consider the following Government guidance:


Once you have finished your swim, leave the venue as soon as you can. Shower at home, pre swimming (by arriving wearing your swimwear under your clothing and showering at home pre swimming you will help support social distancing and maintain the water quality).


Where possible please do not use a locker next to one already occupied. Please also leave belongings in cars where possible.


AirCon units will NOT be in use.


How will Children’s Swimming Lessons and Aqua-Fit be affected by pool capacity and distancing?


Due to the 2m social distancing guidelines in place we are unable to offer Swimming and also Swimming Lessons and Aqua classes at the same time due to the capacity limit of the pool.

The pool must remain open at all hours for access for our members and hotel guests and we therefore cannot close it to run lessons.


Pending demand for swimming / pool use during the first stage of our re-opening, we will be reviewing the possible return of Lessons at first with a view that they may re-launch around October / November. Please see the news section for updates.


What will the Gym look like?


Cardio equipment has been rearranged to allow a safe 2m distance between kit. Only 2 items have been placed out of use due to floor space. 1 x Vario Trainer & 1 x Hand Cycle.

All treadmills, X-Trainers, Bikes, Rowers (upstairs), Stairmaster, HIIT Ube Hand Cycle, 1x Vario and 1x Hand Cycle are in use.


A maximum capacity of 28 people per hour is in place.


Signage will be placed in the free weight and fixed resistance areas as a guide. Whilst no machines will be placed out of use, social distancing must be followed when moving around the areas and waiting for the use of machines.


You must sanitise and wipe all equipment down after each use. You will be expected to replace your own weights.


Blue Roll and Sanitiser spray is provided for your convenience.


Music on the Gym floor will be played at a lower volume. For those who are motivated by music at a higher volume, we recommend bring your own music and headphones.

We are not permitted to use Air-Conditioning units in the club. Doors and Windows will be opened to allow fresh air flow.


Will Group Exercise Classes be on and how are they affected?


The 7 day in advance booking system for classes will open on July 25th. Group Exercise classes will relaunch on Saturday 1st August.


Due to social distancing, the max capacity in the Energy Centre = 12 persons. The Mind and Body Capacity = 12 persons


A minimum 15 minute gap has been set between classes within the same studio to reduce member cross over, allow for cleaning/set up and eliminate the need to wait in reception for a class to begin.


Please arrive no earlier than 5 minutes before a class and enter the studio straight away without waiting in the reception area.


We request that you arrive in fitness clothing, bring a water bottle to stay hydrated + towel and where possible, provide your own equipment such as